Privacy policy

Privacy Policy

Last updated: February 16, 2026

1. Introduction

Prep to Sell (“we”, “us”, “our”) is a Perth-based property maintenance service. We are committed to protecting your privacy while providing high-quality pre-sale cleaning, gardening, and repair services. This policy explains how we handle your personal information when you visit our website, request a quote, or book an on-site service.

2. Information We Collect

We collect information necessary to provide property maintenance and quotes, including:

  • Personal Details: Name, email address, and phone number.

  • Property Information: Your physical property address in Perth for the purpose of site visits and service delivery.

  • Uploaded Content: Photos of your property or specific areas needing repair or cleaning that you upload for a quote.

3. How We Use Your Information

We use your information to:

  • Provide on-site property services, including cleaning, gardening, and repairs.

  • Communicate with you regarding your service booking or quote request.

  • Verify service areas within the Perth Metropolitan region.

  • Comply with Australian legal and regulatory obligations.

4. Property Image & Site Privacy

Photos and on-site access are handled with strict confidentiality:

  • Quote Photos: Uploaded images are used only to estimate labor and material costs.

  • Marketing: We will never use "Before & After" photos of your property for marketing purposes without your explicit written permission.

  • On-Site Privacy: Our team respects your home and privacy during all physical service visits.

5. Sharing of Information

We only share information when necessary to deliver our services:

  • Service Teams: With our trusted Perth-based contractors who perform the cleaning, gardening, or repairs.

  • Technology Partners: With Shopify to manage our website and secure payments.

  • Legal Requirements: When required by Australian law.

6. Data Security & Retention

We take reasonable measures to protect your data. Property photos and addresses are retained only as long as necessary to complete the service or meet accounting and legal obligations.

7. Your Rights

Under Australian Privacy Principles, you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at the email below.

8. Contact Us

For questions regarding your privacy or our local Perth services: 📧 help@preptosell.com.au